The personal information we collect includes your name, address, email address, and other personal information in order to process your purchases. This information will also allow us to communicate with you and offer you products and services that may be of interest to you.

To process or fulfill your order, trusted third parties may be used to perform the required function, and in such cases, appropriate personal information will be given to them to allow for the service to be provided. Appropriate means would always be used to ensure third party compliance with our privacy policy and all applicable privacy laws.

1. Accountability

•  Klover is responsible for personal information under its control.

•  We have designated a Privacy Officer who is accountable for our compliance with this Policy and all applicable privacy laws.

•  All Klover employees are responsible for day-to-day compliance.

•  When we use trusted third parties to act on our behalf by performing functions such as, but not limited to, fulfilling orders, delivering packages or processing credit card payments, appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

•  Our website may contain links to other websites. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by Klover. Please review the Terms of Use for more information.

2. Identifying Purposes

•  Unless the purpose is self-evident due to the nature of the transaction in question, Klover will identify the purposes for which personal information is collected at or before the time the information is collected.

•  The proposed purposes will be described in a reasonably understandable manner.

•  An example of a self-evident purpose is requesting the name and address of the person placing an order in order to ensure proper delivery.

3. Consent

•  We will collect, use or disclose your personal information only with your knowledge and consent, except where required or permitted by law.

•  Klover will not make your consent a requirement to the supply of a product or a service other than required to be able to supply the product or service.

•  Consent can be express or, in some circumstances, implied, and given in writing, by using or not using a check-off box, electronically, orally (in person or by telephone), or by your conduct, such as use of a product or service.

•  In determining the type of consent to obtain, Klover will consider all relevant factors, including the sensitivity of the information and your reasonable expectations.

•  You may withdraw your consent at any time, on reasonable notice, subject to legal or contractual restrictions. Klover will inform you of the implications of doing so.

4. Limiting Collection

•  The collection of personal information by Klover will be limited to what is necessary for the purposes which it identifies.

•  We will collect personal information by fair and lawful means.

5. Limiting Use, Disclosure, and Retention

•  Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law.

•  It will be retained only as long as necessary for these purposes or as required by law.

6. Accuracy

•  We will keep your personal information as accurate, complete and up-to-date as necessary for the purposes for which it is to be used.

7. Safeguards

•  Klover will protect personal information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: physical (e.g., locked filing cabinets, restricted access, appropriate disposal of personal information), organizational (e.g., security clearances, access only on a "need to know" basis), technological (e.g., passwords, encryption) and training of employees.

8. Openness

•  Information about our policies and practices relating to the management of personal information will be made readily available to individuals.

9. Individual Access

•  Upon request, Klover will inform you of the existence, use and disclosure of personal information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.

•  However, in certain circumstances permitted by law, this information will not be disclosed to you. Some examples of these circumstances are information that contains references to other individuals, that cannot be disclosed for legal, security or commercial proprietary reasons, or that is subject to solicitor-client or litigation privilege.

•  We do not knowingly collect or solicit personal information from anyone under the age of eighteen. If you are under the age of eighteen, please do not attempt to send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from an individual under the age of eighteen, we will remove that information as quickly as possible. If you believe that we might have any information from or about a person under the age of eighteen, please contact us.

10. Contacting us and/or Challenging Compliance

•  For anything to do with this policy, including questions or comments, or to challenge our compliance with this Policy, please contact us as follows:

Karen Mazer, Privacy Officer
Klover Sales Inc.
680 Petrolia Road
Toronto, Ontario
M3J 2V2
email: info@kloversales.com

Klover will inform individuals who make enquiries or lodge complaints about its enquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.

Of course, this Policy is subject to PIPEDA and/or any other applicable privacy laws and Klover's right to change it at any time.